Shipping Policy Policy for www.123cbdoil.com
Order Processing
Orders are processed and dispatched Monday to Friday. Orders placed before 2:00 PM (local time) will typically be processed on the same business day. Orders placed after 2:00 PM may be processed on the next business day.
We do not dispatch orders on weekends or public/bank holidays.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email so you can monitor the progress of your delivery.
Shipping Areas
We currently ship to:
- Ireland
- United Kingdom
- Europe
Shipping Rates
Shipping rates start from €8.00. Final shipping costs will be calculated at checkout based on the delivery location and order size.
Excluded Areas
We do not currently ship to:
- Russia
- Belarus
- Turkey
- Norway
- Iceland
- Switzerland
- Ukraine
- Any country where CBD, hemp-derived products, or related products are prohibited by law.
Customers are responsible for ensuring that products ordered from our website comply with the laws and regulations of their destination country.
Shipping Carriers
Orders are shipped using trusted delivery partners, including:
- DPD
- An Post
- Royal Mail
We reserve the right to select the most appropriate carrier based on the destination and service requirements.
Estimated Delivery Times
Orders are typically delivered within 2-3 business days after dispatch. Delivery times are estimates only and may vary due to customs procedures, carrier delays, weather conditions, public holidays, or other circumstances beyond our control.
Customs and Import Charges
For orders shipped outside the country of dispatch, customers are responsible for any customs duties, import taxes, VAT, or other charges imposed by local authorities.
Delivery Issues
If your order has not arrived within the expected delivery time frame, please contact our customer support team on support@123cbd.ie and we will be happy to assist with tracking and delivery enquiries.